Last updated: 03/10/2020
1. Introduction
Welcome to AHGA Petfood S.R.L. (“Company”, “we”, “us”, “our”)! As you have just clicked through our Terms of Use, please take a break, have a cup of coffee and read the following pages carefully. It will take you about 20 minutes.
These terms of service(“Terms”, “Terms of Service”)govern your use of our web pages located at https://www.colonelgustave.com and our mobile application T&C (together or individually “Service“) operated by AHGA Petfood S.R.L..
Our Privacy Policy also governs your use of our Service and explains how we collect, store and disclose information that results from your use of our web pages. Please read it here https://www.colonelgustave.com/privacypolicy.
Your agreement with us includes these Terms and our Privacy Policy (the “Agreements“). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) these Agreements, you may not use the Service, but you must notify us by email at hello@colonelgustave.com so that we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use the Service.
Thank you for being responsible.
2. Communications
By creating an account on our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information that we may send. However, you can choose not to receive all or part of these communications by following the unsubscribe link or by sending an email to the following address: www. com.
3. Purchases
If you wish to purchase any product or service available through the Service (“Purchase“), you may be asked to provide certain information relevant to your Purchase including, without limitation, your contact number. credit card number, your credit card expiration date, your billing address and your shipping information.
You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you provide to us is true, correct and complete.
We may use third party services to facilitate payment and fulfillment of purchases. By submitting your information, you give us the right to provide this information to these third parties in accordance with our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to: product or service availability, errors in the description or pricing of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
4. Competitions, sweepstakes and promotions
Any contests, sweepstakes or other promotions (more generally, “Promotions”) available through the Service may be governed by rules that are separate from these Terms of Service. If you participate in any Promotion, please review the applicable rules and our Privacy Policy. If the rules of a promotion conflict with these Terms of Service, the rules of the promotion will apply.
5. Subscriptions
Certain parts of the Service are billed on a subscription basis (“Subscription(s)“). You will be billed in advance on a recurring, periodic basis (“billing cycle”). Billing cycles are established on an equal basis to the frequency chosen when establishing the subscription. Subscriptions can be canceled free of charge at any time.
You can cancel your subscription renewal either through your online account management page or by contacting the AHGA Petfood S.R.L. customer support team.
A valid payment method, including credit card or PayPal, is required to process payment for your subscription. You must provide AHGA Petfood S.R.L. with accurate and complete billing information, including full name, address, state, zip code, telephone number and a valid payment method. By submitting this payment information, you automatically authorize AHGA Petfood S.R.L. to charge all fees
